Our Refresh & Refurbishing Process

We put a lot of time into making this process effective, but also extremely efficient, so that you can be sure that you are purchasing electronics that will last a long time. All of our technicians have been trained in a plethora of different device types, as well as procedures to guarantee the safety and privacy of your personal data. We take our customers’ privacy and security very seriously and take great lengths to ensure peace of mind that you may not find with other electronics retailers.

Our work begins when we receive used or for parts electronics. Upon arrival at our facility, we test each piece of equipment according to the manufacturer instructions. Most devices get tested to ensure it powers up correctly, that all ports & antennas are functioning and that the device can be connected to, if applicable. Doing these tests first helps eliminate spending time working on defective or non-functioning devices.

After the initial testing phase, we make sure each device has been restored to factory default settings by following instructions from the manufacturer. This step can vary drastically between devices, so if you have questions about this portion of our process, please feel free to contact us for more information!

Sustainable Mindset

After you send your electronics to a recycler, most of the time that recycler will break down your electronics into smaller components, then ship that off to an overseas processing facility where the metals & other valuable components are extracted & can then be reused for new devices.

Unfortunately, this process is not at all environmentally friendly. In the countries where this processing is done (China, India, Ghana, Pakistan), there are no worker safety or environmental protection laws – at least not that are being enforced. As a result, people that perform this work are constantly breathing toxins such as brominated fire retardants, and metals like lead and tin – all that are being heated and releasing extremely toxic fumes into the air. Not only is this adding to our environmental problems, but it’s also unhealthy for people to be breathing those chemicals.

We believe that everyone should have access to safe, sustainable working conditions AND get paid a living wage.

  • An average of 220 tons of electronic waste is dumped in landfills and incinerators every year in the US alone.
  • Electronic waste constitutes only 2-5% of the US municipal solid waste stream, but almost 70% of our toxic waste.
  • Anywhere from 50 to 80 percent of US electronic waste collected for recycling is sent to Asia.

At Hazel Networks, we are committed to environmental sustainability as well as to treat workers fairly with safe working conditions. This includes our own employees as well as ones over seas.

Because of this commitment, we make it a priority to reuse as much as we possibly can and when we aren’t able to reuse, we make sure that all of our recycling is done by US based, reputable sources that use mechanical shredding and machines that separate out usable resources from the rest.

You can feel confident in your purchase with Hazel Networks.


  • “E-Waste Crisis Info.” GreenCitizen, greencitizen.com/learn-more/e-waste-crisis/.
  • Staff, NPR. “After Dump, What Happens To Electronic Waste?” NPR, NPR, 21 Dec. 2010, www.npr.org/2010/12/21/132204954/after-dump-what-happens-to-electronic-waste.